Effective Date: January 1st, 2026

Overview

Our office respects your privacy and is committed to being transparent about how we handle the information you share with us. This policy explains what we collect, how we use it, and the choices you have. All dental and clinical services described on this site are provided solely by our office.

For questions about this policy or the data we hold, please use the contact information provided on our website.

What This Policy Covers

This site is an informational and appointment-request tool. We do not collect, transmit, or store Protected Health Information (PHI) as defined by HIPAA through this site.

The Information We Gather

Information you give us directly. When you fill out a form to request a consultation or contact us, we collect your name, email address, phone number, the details of your inquiry, and, where relevant, financing pre-qualification information.

Information collected as you browse. This includes your IP address, device and browser type, the pages you view, how long you spend on the site, and similar analytics.

Your preferences and consent. We keep a record of your marketing and cookie choices and your consent history.

Records of our communications. Calls, texts (SMS/MMS), emails, and chat messages between you and our team. Phone and text communications may be automated, recorded or monitored for quality and training, transcribed, or processed using AI tools. We rely on outside providers such as messaging platforms, telecom carriers, and AI communication services to deliver and manage these interactions.

How Your Text Messaging Consent Works

You choose to receive text messages by entering your phone number on one of our web forms and checking the box that confirms you agree to be contacted by text. This is an active opt-in; we never add you to text messaging without it.

Once you opt in, here is what to expect:

●      You will receive recurring texts about appointments, consultations, reminders, and occasional promotional offers.

●      Message frequency varies.

●      Message and data rates may apply.

●      Reply STOP at any time to stop receiving texts, or HELP for assistance.

●      Agreeing to texts is never a condition of receiving treatment or making a purchase.

How we protect your mobile information: Your mobile number, SMS opt-in, and messaging consent are never shared, sold, or handed off to third parties or affiliates for their marketing or promotional use. Text messaging originator opt-in data and consent are not shared with anyone outside our messaging program. The only parties who touch this data are the subcontractors that directly power our messaging and customer service (for example, our messaging platform), and only so they can deliver the program on our behalf, never for their own marketing.

How We Use What We Collect

We use your information to book and confirm appointments, answer your questions, pre-qualify financing when applicable, send you reminders and (with your consent) offers, keep our site secure and effective, measure our advertising, maintain accurate records, guard against fraud, and meet our legal obligations.

When We Share Information, And When We Don't

We do not share, sell, rent, or trade your personal information to third parties or affiliates for their own marketing or promotional purposes. We share only what is necessary to operate our services, and only with:

Service providers who work on our behalf — hosting, analytics, CRM and scheduling systems, communication and AI tools, call centers, and financing partners. Each operates under its own privacy policy.

Our own staff to serve you.

Government or legal authorities, when the law requires it.

As noted above, this sharing specifically excludes your mobile opt-in and messaging consent data, which stays within our messaging program.

Your Choices and Rights

You are in control of your information. At any time you may ask us for:

●      A summary of the personal data we hold about you

●      Corrections or updates to that data

●      Deletion of your stored information

●      An explanation of why we collect a particular piece of information

You can also stop hearing from us whenever you like:

●      Text: reply STOP

●      Email: use the unsubscribe link in any message

●      Any communication: reach us through the contact information on our website

We will handle and verify these requests in line with applicable law.

How Long We Keep Your Information

We hold onto your data only as long as we need it for the purposes described here or as the law requires. Some records, such as certain financing information, may be retained for up to 24 months.

Keeping Your Data Secure

We apply administrative and technical safeguards to protect the information you share. No system is ever completely secure, but we work to reduce risk wherever we can.

Children's Privacy

This site is intended for adults. It is not directed to children under 13, and we do not knowingly collect information from them. Parents or guardians who believe a child under 13 has submitted information can reach us through the contact information on our website, and we will remove it. Separately, our Terms & Conditions set general eligibility to use this site at 18 or older.

Where Your Information Is Processed

Your information may be processed in the United States and, through our service providers, in other locations. By using this site, you agree to these transfers where the law permits them.

Changes to This Policy

We may revise this policy over time. The effective date at the top always reflects the most current version.

Contact Us

For questions about this policy or the personal data we hold, please use the contact information provided on our website.